Frequently Asked Questions
Everything you need to know about shopping with Crackerjack Toys.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that for hygiene reasons, certain items like earrings and intimate apparel are final sale.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 10-21 business days depending on customs processing.
How can I ensure I'm ordering the right size?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
At Crackerjack Toys, we are committed to sustainability. We partner exclusively with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.